Two lanes. Find every hole in the road — then fill the ones that matter. What we examine, what each session produces, and exactly how to start.
From a distance, it looks like a road. Up close, every gap is a reason for a buyer to stop. Our job is to find every hole — and tell you which ones to fill first.
We don't ask "how do you sell?" We ask "walk me through how your last three customers found you." From how the story is told, the gaps reveal themselves — without interrogation, without defensiveness.
We arrive having already audited every surface the buyer sees. We validate findings — not start cold.
Every gap in the road traces back to a decision that hasn't been made. Not a messaging problem. Not a sales skill problem. A decision that's either locked, fuzzy, or missing entirely.
Locked decisions compound. Fuzzy ones mean every call starts from scratch. That's the tax we remove.
Every B2B venture has the same structural problem: decisions that haven't been made compound into GTM dysfunction. The 10 Zones are the complete map of those decisions — from first buyer contact to team building.
Zones aren't labels for symptoms. They're the locations where specific decisions either get made or don't. We assess from the outside — as a buyer, investor, or team member would experience the company — not from the inside looking out.
The X-RAY diagnostic always starts with Zones 1–5. Zone 1 (Buyability) is assessed first — it's the root cause in almost every case. Expansion zones are triggered when a specific condition appears: fundraising on the horizon triggers Zone 8, visible churn triggers Zone 6. The diagnostic report tells you exactly which zones apply and in what order.
Each zone has four layers that cascade from each other. When we diagnose, we work from the bottom up — reading behaviors and results to infer which decisions are missing. When we fix, we work top down — locking decisions first, then rendering them into surfaces.
We audit every surface your buyers encounter. 5 zones scored. Every gap named. Every missing decision identified. A sprint plan ready if you want to act.
5 decision sessions over 2–4 weeks. We do everything between. You show up, you approve, you own what gets built.
Each is standalone and sprint-scoped. No requirement to continue. The diagnostic always determines whether one is needed.
Four questions that always come up before a first engagement.
The diagnostic: one 90-minute interview on Wednesday. That's it from the founder. Everything else — audit, synthesis, scorecard, sprint plan — happens without them.
The sprint: five 120-minute sessions over 3–5 weeks, one per week. Everything built between sessions is done by us. Founders review and approve — they don't produce.
We never arrive with a recommendation. We arrive with questions. The outside-in method means we surface what's broken through the founder's own story — not through our model imposed on their company.
The joint kick-off (VC + founder, 30 min) is specifically designed to make the diagnostic feel like a shared tool, not a VC audit. Felix frames it: "I want to understand your GTM before we discuss next steps." We're there to help the founder see their own blind spots — with evidence, not opinion.
The 90-minute session is the last step, not the main work. Here is the full week:
Three mechanisms work together — they compound rather than substitute for each other.
Every VC and founder we talk to has tried at least one of these first. None of them are wrong — they're just solving a different problem than the one that's actually blocking sales.
We've been inside the founding teams. We know what it's like to be the one who has to explain the product to a skeptical buyer at 7pm on a Thursday. That's the frame we bring to every engagement.
The safe entry path. No commitment to a sprint until you've seen what's broken.
Pick one portfolio company where deals stall or the pitch feels inconsistent. Run the 1-week diagnostic. See the zone scorecard and decision gaps map before committing to anything further.
If the X-RAY doesn't surface at least 3 concrete buying frictions with a clear first sprint recommendation — you shouldn't do more with us.
The diagnostic stands alone. No obligation to proceed with any intervention. The scorecard and decision gaps map are yours regardless.
For portfolio use: each diagnostic runs independently. Results in a comparable format. You get a structured read on GTM health before committing board time or capital to the commercial question.
For portfolio engagements we recommend a 30-minute joint kick-off with the VC partner and founding team together. Aligns on what we're looking for, removes ambiguity about the purpose of the diagnostic, and means the founder goes in with full context — not a feeling of being assessed from the side.
This is not a discovery call. It's a 30-minute brief: here's the zone framework, here's what we'll look at, here's what you'll receive, here's how we'll use it together.
| Asset | Required? | Format | What we use it for |
|---|---|---|---|
| Homepage URL | Required | Live URL | Zone 1 audit — 9 decisions scored against current content |
| Sales deck | Required | PDF or link | Zone 3 audit — travelability, story consistency |
| LinkedIn profile | Required | URL | Zone 4 audit — channel presence, message alignment |
| Outbound email samples | Recommended | 2–3 (names removed) | Zone 4 audit — outreach quality and message fit |
| Sales call notes / transcript | Recommended | 2–3 recent (anon.) | Zone 1 + 5 — what founder says vs. what surfaces say |
| Pricing page or slide | If exists | Page or slide | Zone 2 audit — is pricing decision locked or open? |
| Proposal template | If exists | Doc or PDF | Zone 5 audit — procurement path and commitment structure |
| Investor pitch deck | Optional | PDF or link | Zone 2 + 8 context — business model and unit economics |
All materials treated as confidential. Names, customer details, and commercial terms can be redacted. We work from whatever exists — nothing needs to be created specially.
Pick the portfolio company where deals stall or the pitch feels inconsistent. We'll have a zone scorecard and decision gaps map in your hands the following Monday.
If we can't surface at least 3 concrete buying frictions with a clear sprint recommendation — the diagnostic failed. Stop. The scorecard is yours regardless. No sprint obligation, no retainer, no follow-up pressure.